Purchase Options Cancellation Policy

Last Updated: November 5, 2026

At Cigar 30, we want our subscription services to be convenient, flexible, and easy to manage. This policy explains how recurring purchases, subscription billing, cancellations, and skipped shipments work.

Subscription Services

Cigar 30 offers recurring subscription programs, including:

• Cigars of the Month (COTM): A monthly selection of five premium cigars.

• Ezra Zion x Nomad Drop Club: A monthly selection of five unique cigars featuring recent Ezra Zion and Nomad releases.

By purchasing a subscription, you authorize Cigar 30 to automatically charge your selected payment method according to the billing frequency and terms disclosed at checkout.

Subscriptions continue automatically until canceled.

Billing & Renewal

Our monthly subscription programs operate on an anchor-day billing schedule.

• Subscription renewals occur on the 1st of each month.

• Your initial subscription purchase is charged at checkout unless otherwise indicated.

• Subsequent subscription payments are automatically processed on the 1st of each month.

• Applicable shipping charges and taxes are added according to the terms displayed at checkout.

By subscribing, you acknowledge and agree to recurring charges until your subscription is canceled.

Canceling Your Subscription

You may cancel your subscription at any time to prevent future recurring charges.

To cancel your subscription, you may use the subscription management options available through your customer account or contact us directly at info@itscigar30.com.

To avoid being charged for the upcoming month, your cancellation must be completed before your next scheduled billing date.

If a cancellation request is received after a renewal payment has been processed, the cancellation will generally take effect for the following billing cycle.

Cancellation does not automatically refund or cancel orders that have already been processed.

No cancellation fees are charged.

Skipping a Month

Need to take a break? Eligible subscriptions may be skipped without permanently canceling your membership.

To skip an upcoming shipment, please make your request before the next scheduled billing date.

When a month is successfully skipped, you will not be charged for that skipped billing cycle.

Your subscription will automatically resume according to its regular billing schedule unless you make additional changes.

Skipping a month does not cancel your subscription.

Subscription Refunds

Due to the nature of tobacco products, subscription orders that have already been processed or shipped are generally non-refundable, except where required by law or in cases involving damaged, defective, or incorrectly shipped merchandise.

If you experience an issue with your subscription order, please contact us so we can review the situation and work toward an appropriate resolution.

For additional information, please review our Return & Refund Policy.

Product Availability & Substitutions

Subscription selections may change each month based on product availability and the specific offerings of each program.

Cigar 30 reserves the right to make reasonable product substitutions when necessary, consistent with the subscription description and applicable law.

If a significant change affects your subscription order, we will make reasonable efforts to notify you and provide appropriate options.

Failed Payments

If a recurring subscription payment cannot be processed, we may attempt to collect payment again or contact you to update your payment information.

Subscription shipments may be delayed or suspended until payment is successfully completed.

We reserve the right to cancel subscriptions with unresolved payment issues after reasonable notice.

Changes to Subscription Pricing or Terms

Cigar 30 may update subscription pricing, product offerings, or program terms.

Any changes affecting recurring charges will be communicated in advance as required by applicable law.

Customers may cancel their subscriptions before a pricing change takes effect.

Contact Us

If you need assistance managing, skipping, or canceling a subscription, we're happy to help.

Cigar 30

Email: info@itscigar30.com

Phone: (234) 258-6971

Website: https://itscigar30.com/

Thank you for being part of the Cigar 30 community and supporting our veteran and family-owned business.

Consumer Rights: Nothing in this policy limits or excludes any rights available under applicable consumer protection laws.